Frequently asked questions

  • After we ship your order, you will receive an email with tracking information.

  • Yes, we offer international shipping. Costs and delivery times may vary by destination. You can see all the information at the end of the purchase when you select the country of delivery.

  • Of course, we use Stripe, the most popular card payment provider in the world, to collect online card payments.

  • Simply request a return of your shoes via our portal povrat.cipelice.com.hr, where you can also track the status of your return.

  • After you request a return, our employees will contact you and arrange a time to pick up the package at your address. After we receive the package, we make the refund using the original payment method, if it was cash on delivery, we will need your IBAN.

  • It takes up to 10 days for the refund to appear on your bank statement, depending on your bank.

Free delivery

on all orders over €100.00

Return and exchange

within 15 days of receiving the order

1% of every purchase

We donate to reduce CO2 in the atmosphere.